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Challenge: Create a Web presence appealing to a diverse audience of scholars and researchers from all walks of life. Use English and Spanish to address different topics while providing breaking research news on a variety of topics.

Solution: Our staff studied the landscape and asked questions. After a thorough analysis, we showed several versions of the site to focus groups. We tweaked, we revised and ended up with a compelling Web presence that quadrupled traffic in its first 6 months out of the gate.